| Telephone: | UK 0345 64 64 646 |
| USA 786 275 5068 | |
| Other enquiries: |
FSDC Global is an ISO 9001 and (US) NAMI Quality Assured organisation with nationally recognised accreditations such as CE Compliancy and Document Q in the UK, and Florida Building Code
| Telephone: | UK 0345 64 64 646 |
| USA 786 275 5068 | |
| Other enquiries: |
Helpful and straight forward ordering process. The doors were ready exactly when they said they would be despite COVID. Due to other building delays Folding Sliding Doors we’re able to accommodate holding onto the doors until I was ready to have them fitted. This is the second time I have bought doors from them so have no doubt they will be great. Thank you.
Great Doors - Top Quality - My Builder (Reliable Bldrs - Manchester) recommended I order my door from this Company in Mid-May during Covid lockdown - he would fit it socially distanced. I read the mixed reviews and was very unsure but i trusted him.
I rang and ordered and asked to the doors as quickly as possible - we agreed the next Friday a week away was doable. I didn't hear anything back until Tuesday and was concerned but a lady rang and confirmed Friday and that it would be around 9-10am. The doors arrived bang on time and my Builder installed them. They are stunning, great quality, and have that really well-built feel to them - they feel solid. The sliding mechanism is fab (its on a floating runner so any debris falls below it - its great) so I just wanted to give these guys a good review. Fast service and I'm very happy. If i could post pics i would
About four months ago I noticed the glass misting up in two out of three panes! I informed Folding sliding door company about problem and sent photos! They responded with in 24 hours and a week later agreed to change glazing units.
Today the fitters turned up and replaced all three glazing units not just two! I was over the moon with the customer service and response from this company and highly recommend
We installed our Folding Sliding Doors over 10 years ago, and had been enjoying them ever since. Recently, we had some structural issues in our home which had also impacted our doors and Folding Sliding Doors came to the rescue. They surveyed our site, made a plan, custom made parts to fix our specific problems and scheduled a reinstall. They also arranged for a total refurbishment on site. Their customer service was superb, their installers were expert in every way. My doors are like new.
We were missing a few grub screws or as we call them in the colonies, set screws. they responded immediately and came a few days later.
Read the manual, be careful with opening and particular with your level and the installation goes pretty well.
We chose to to recess the lower track in an existing concrete slab, bit labour intensive but well worth setting in the floor. We would purchase these products again from these folks and appreciate their help with questions we had.
We had our doors fitted over 10 years ago - just when folding sliding doors started get popular. This year, I decided that they needed a bit of loving care and so I asked FSD if they offered such a service.
The answer was yes - they do provide a care & maintenance service - and after a couple of calls to a very friendly and helpful office and some pictures emailed in to make sure they brought the right stuff, their engineer arrived as planned and the doors are better than new!
I am extremely happy with the doors and the aftercare service I have experienced and would happily recommend FSD to friends and family. GREAT JOB
I just wanted to send a quick note to thank the Customer Service and engineering team for some of the best customer service I have ever received from an organisation. FSD customer services have been more than helpful, the engineers who undertook the service and fixing of the doors were incredibly efficient, knowledgeable and helpful. This is coupled with incredible value, in particular given the doors were installed over 10 years ago and since then the past owner of our house has moved on.
I could not recommend FSD more highly both in terms of the product and also the after care they provide.
Just wanted you to know that the engineers who came to service my doors last month were great- efficient, friendly, professional.
The whole experience with FSD has been great, and I just wanted to register that with you and the company.
Many thanks!
Great pre sales advice, fantastic quality doors, efficient and professional installation. Topped off with a really comprehensive 25 year warranty and great customer services. A pleasure to deal with such a responsive and customer focused company.
It is not often I get to praise workmanship. In this instance it gives me pleasure to highly recommend your service and Engineers.
I found them pleasant and obliging at all times maintaining the highest level of professionalism.
Mistakes can be made but how they are dealt with is the measure of the Company. It has been a pleasure dealing with you all and I have recommended you to several people when they have commented on our doors.
Many thanks for a sterling service
Fantastic service! Thanks also to the person I dealt with for helping us on Friday afternoon.
Having inherited our bi fold doors when we purchased our current property some two years ago, the accompanying paperwork indicated they were fitted in 2008 with a 25 year guarantee. A telephone call last week to your company after the doors became unable to fully close was made with a degree of scepticism. However, I need not have worried. The customer service advisor was brilliant. She diagnosed the problem immediately told me how to remove the broken part which I photographed sent to her and within three days the new part arrived and with help of a service manual she emailed me I was able to fit it. Job done!!!! AND no charge. Need I say more. I cannot recommend The Folding Sliding Door Company highly enough. I will certainly use them when a full service is required.Thank you.
We had our doors installed in 2008. We had a bit of an issue with the service door not closing very easily and so last Summer (2017) we decided to book a service. It was around the £350 mark - can't remember exactly. Anyhow they turned up on time and worked their magic and I can now close the door with a push from my little finger - they're just great. I had cause to call them back for a couple of minor niggles since then, which they responded to very quickly and all free of charge as part of the service guarantee. The doors themselves look as good as the day they were fitted.
Their communication and customer service is just top notch.
After sending an image to the company, engineers were on site within a week. Leon plus one were on time, completed the job effectively and efficeintly and were extremely pleasant and professional.
Well done sliding doors, first class customer service +++++
Mrs Carter - Palmers Green
We have been dealing with The Sliding Folding Door Company for two years now and have experienced both outstanding customer services with first class products and second to none fitting service. We had our first Bifold fitted 2 years ago and the second has just been fitted, we will be ordering our final bifold very soon. I would have no hesitation in recommending this company, they are great looking doors with an exceptional performance specification....and a 25 year guarantee.